In order to have a constant and stable connection with the clients, the contact center should use qualitative and proven technical system which can work under any business conditions. Executing testing in a contact center is key to effective and successful work.
Any QA specialist has heard of such concepts as black-box testing, white-box testing, and grey-box testing as well. In this article, we analyzed the main principles of the grey-box testing (its advantages and disadvantages), gave examples of situations where it can be used.
This article will highlight the process of testing related to test projecting and test integration, that efficiently complement an overall software development process.
At first glance, any text field seems to be simple and clear functionality. And the process of it testing comes to a simple check of correct filling of fields. Actually, you need to carefully check the correctness of the text field because it’s possible to gain unauthorized access to the database through it!
The best software testing company is a complicated question that doesn’t have an objective answer. When you choose a good provider of web product testing services, you can rely on this list of the most popular and demanded software testing companies in 2019.
It is most likely that your supervisor is a highly experienced tester, and, therefore, all of your test artifacts will be interesting to him. However, it is better to think of him as an administrator and strip away his technical expertise. First of all, he is interested in the progress of work and how well each of the program’s components
Software testing includes many phases and is performed in parallel with other software development tasks. A good project plan contains many software testing tasks, as well as the amount of work required to prepare for project development & verification (including planning & design of tests, creation of test environments, test execution and other testing objectives), which may occupy half of
In such projects the correct choice of tool has a clue meaning. The tool must match the technology used to build the GUI. For example, Selenium is well suited for testing of applications with web interface and Appium for mobile apps.
Functional software testing is intended to eliminate inconsistencies between the planned and actual behavior in terms of fulfilling the target business processes and generic functions of the product. Based on the project documentation and customer requirements, QA analysts develop an approach and testing methodology, prepare work plan, and forms the test scenarios, after which the team of experts starts the