FAQ
Where are the Offices of Your Company Situated?

How Long Have You Been on IT Services Market?
What Confidentiality Guarantee do you Provide?

Is There any Use to Test a System, if the Development is not Finished Yet?
How Can I Control Your Work?
Our specialist will always keep in touch with you in order to answer operational questions and give consultations.
Is There any Opportunity to Use Your Services for Free?

During test period you’ll have the opportunity to estimate level and skills of our test specialists, get acquainted with our work methods and work process, and then only make a decision about our further cooperation.
Do You Conduct Testing Using Real Devices or Emulators?

You can ask for the relevant list of devices and OS versions our online consultant or send email with request.
Our mobile testing experts verify mobile applications not only in the lab, but under real life conditions as well.
Where is it Possible to Look Through the Samples of Testing Reports?

In order to get acquainted with specific testing types please, address our online consultant or send email.
Why have I to Order Services Exactly at Your Company?
we have learned to approach each client individually and build the testing process, taking into account all the specific system features.
This approach works perfectly. Our customers’ applications make glad millions of users and customers, in their turn, being inspired with success, start new projects and give us to test them.
Feedbacks from our customers you can read here.
What online survey software tools are you using?
– SurveyGizmo
– Enalyzer
What hardware (eye-tracker) tools are you using?
– GP3 HD UX Bundle | Eye tracking for UX testing
– Tobii Eye Tracker 4C
How many players do you have in your database?
Do you have a dedicated member of staff who handles your players recruitment needs?
What game research services do you provide?
– new user experience and longitudinal play testing
– concept testing
– usability testing
– market segmentation
– target audience identification
– price testing
– ad, trailer and asset testing
– app store simulation
– brand tracking
– post-launch evaluation.
How Can I Pay for the Testing Services?

• wire transfer
• Yandex.Money/WebMoney/Qiwi
• Unistream/Western Union/Contact
• PayPal
• Credit Card (2Checkout)
Payment is made within 30 (thirty) days from the date of testing services invoice receiving.
How Much Will the Testing Services Cost?
Address to our consultant online or fill out the form, and we will contact you soon to provide the effort estimate.
Is It Necessary to Make an Advance Payment for the Testing Services?
How Fast Can I Give the Project for Testing?

And we are ready to start testing before signing the contract and without prepayment.
We always have a pool of resources, we are ready to work in a flexible schedule, full-time and on request.
Is There any Use to Test a System, if the Development is not Finished Yet?
Must Every Software Product Be Tested?
Every software development process includes quality assurance; otherwise, the system will probably be released with serious defects and fail in production.
What is Called a Test Plan?
It includes the scope of all the testing works, describes the testing strategies, procedures, criteria for beginning and finishing of all the testing activities. It serves as a guidance for testers.
Why is it Important to Perform Usability Testing?
If it is hard for the end-users to interact with a program, it won’t be successful at the market in spite of its rich functionality and other benefits.
Why do Software Bugs Appear?
How is Web Site Testing Carried Out?
What is Quality of a Software Product?
How to Apply for a Job at TestMatick?

What are Characteristics of a Successful Test Engineer?
How to Become a Test Engineer?
What is a Beta Tester?

A beta tester is a representative of the application end-users or professional tester, who participates in verifying beta version of the application.
Beta testers actively use the software in order to find various defects that are to be corrected before the release.
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