Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions quickly.
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What does Testmatick do?
At Testmatick, we specialize in providing comprehensive software testing services. We offer a full spectrum of QA solutions to ensure the quality, reliability, and performance of your software applications.
Where are the offices of TestMatick located?
Our company offices are located in Ukraine, Israel, and the USA. In Ukraine, our offices are in Cherkasy, Kryvyi Rih, Poltava, and Rivne. Our Israel office is in Tel Aviv, and in the USA, we are located in New York City.
How long has TestMatick been in business?
Founded in 2009, Testmatick has over a decade of experience in the software testing industry. We have grown to become a trusted partner for businesses looking to enhance their software quality.
What confidentiality guarantee does TestMatick provide?
We sign a non-disclosure agreement (NDA) for protection non-public information about the customers that is used in the project before receiving the system for testing or cost estimation.
What industries does TestMatick serve?
Testmatick caters to various industries including healthcare, finance, e-commerce, telecommunications, and more. Our expertise spans across diverse domains, ensuring tailored QA solutions for every sector.
What sets TestMatick apart from other QA providers?
At TestMatick, our strength lies in our dedicated team of over 250 skilled QA engineers. We combine technical expertise with industry knowledge to deliver superior QA services that meet our clients’ specific needs.
How does TestMatick ensure the security of client data?
Security and confidentiality are paramount at TestMatick. We adhere to strict data protection measures and confidentiality agreements to safeguard client information throughout the testing process.
Can TestMatick handle both manual and automated testing?
Yes, TestMatick offers both manual and automated testing services. Depending on your project requirements and goals, we employ the most suitable testing approach to achieve optimal results.
How can I get started with TestMatick's services?
Getting started with TestMatick’s services is straightforward. Simply reach out to us through our website or email to discuss your project requirements. Our team will work closely with you to assess your needs, provide a customized proposal, and outline the next steps to initiate testing. We are committed to delivering high-quality testing solutions tailored to meet your software quality assurance goals effectively and efficiently.
What services does TestMatick offer?
TestMatick offers a wide range of software testing services including manual testing, automated testing, performance testing, security testing, mobile app testing, and more. We cater to various industries and project complexities.
How does TestMatick approach manual testing?
Our manual testing services involve meticulous, hands-on testing by experienced QA engineers. We follow comprehensive test plans to identify and report bugs, ensuring thorough evaluation of your software’s functionality.
What is automated testing, and how can TestMatick help?
Automated testing involves using specialized tools and scripts to execute test cases swiftly and efficiently. TestMatick implements automated testing to streamline repetitive tasks, enhance test coverage, and accelerate time-to-market for your software.
Does TestMatick provide performance testing services?
Yes, TestMatick offers performance testing to evaluate your software’s responsiveness, stability, and scalability under various conditions. We conduct load testing, stress testing, and scalability testing to optimize your application’s performance.
How can TestMatick ensure the security of my software applications?
Security testing is integral to our service offerings at TestMatick. We conduct thorough assessments to identify vulnerabilities, perform penetration testing, and recommend security enhancements to safeguard your software against potential threats.
Does TestMatick provide testing services for mobile applications?
Yes, Testmatick specializes in mobile app testing across different platforms (iOS, Android, etc.). Our mobile testing services ensure compatibility, usability, and functionality across devices, enhancing user experience and app performance.
Can TestMatick assist with test automation strategy and implementation?
Absolutely, TestMatick provides consultancy on test automation strategy and implements robust automation frameworks tailored to your project requirements. We help optimize testing efforts and achieve faster release cycles.
How does TestMatick ensure quality assurance throughout the testing process?
At TestMatick, quality assurance is ingrained in our testing methodologies. We adhere to industry best practices, rigorous testing standards, and continuous feedback loops to deliver high-quality, reliable software solutions.
What industries does TestMatick serve with its testing services?
To get started with TestMatick’s testing services, simply reach out to us via our website or email. Our team will discuss your project requirements, recommend suitable testing strategies, and provide a customized proposal to meet your goals.
Does TestMatick offer ongoing support after testing is completed?
Yes, TestMatick provides post-testing support and maintenance services to ensure the continued performance and reliability of your software applications. We offer updates, bug fixes, and proactive monitoring to address evolving needs.
How can I control the work of TestMatick's QA engineers?
You will be granted an access to our bug-tracking system, or you can grant an access for our testers to yours, where you will be able to track the number and status of software bugs and ask questions or comment on the found defects in real-time mode.
Our specialist will always keep in touch with you in order to answer operational questions and give consultations.
Does TestMatick offer a trial period for its testing services?
At Testmatick, we value building long-term partnerships based on trust and quality. For potential long-term cooperation, we offer the free execution of a pilot project during the trial period. This allows you to evaluate the expertise and skills of our test specialists, familiarize yourself with our work methods and processes, and make an informed decision about continuing our cooperation. Contact us today to discuss how we can support your testing needs and start your pilot project. We look forward to demonstrating our commitment to excellence and reliability in software testing.
What types of service plans does TestMatick offer?
TestMatick offers three types of service plans:
- Fixed Cost: This plan provides a clear and predefined budget for your testing project, ensuring cost predictability and adherence to financial constraints.
- Time & Materials: With this plan, billing is based on the actual time and resources expended during the testing process, offering flexibility to accommodate project changes and evolving requirements.
- Dedicated Team: Ideal for ongoing or long-term projects, this plan provides access to a dedicated team of testing professionals who work exclusively on your project, ensuring continuity and focused attention to your software testing needs.
These service plans are designed to cater to various project scopes, preferences, and budgetary considerations, providing you with options that best align with your specific testing requirements.
Does TestMatick conduct testing using real devices or emulators?
All testing is conducted on real devices. There are over 200 mobile devices in our laboratory. You can ask for the relevant list of devices and OS versions our online consultant or send email with request.
Our mobile testing experts verify mobile applications not only in the lab, but under real life conditions as well.
Where is it possible to look through the samples of testing reports?
You can get acquainted with some of the testing reports on our site.
In order to get acquainted with specific testing types please, address our online consultant or send email.
Why have I to order services exactly at TestMatick?
Taking into consideration our long-term experience, that we’ve got during various projects,
we have learned to approach each client individually and build the testing process, taking into account all the specific system features.
This approach works perfectly. Our customers’ applications make glad millions of users and customers, in their turn, being inspired with success, start new projects and give us to test them.
Feedbacks from our customers you can read here.
What payment methods does TestMatick accept?
Testmatick accepts payments via major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
Payment is made within 30 (thirty) days from the date of testing services invoice receiving.
Please contact us if you have specific payment method inquiries.
Can I pay Testmatick in different currencies?
Yes, TestMatick accepts payments in various currencies to accommodate our global clientele. We provide currency conversion options and ensure transparent pricing for all our services.
Does TestMatick require upfront payment for services?
TestMatick may require upfront payment or deposits for certain services, depending on the project scope and duration. Our billing terms will be discussed and agreed upon before commencement of services.
Are there any additional fees or hidden charges in TestMatick's pricing?
TestMatick believes in transparent pricing. Our quotes include all applicable fees and charges related to the agreed-upon services. We strive to provide clear and detailed cost breakdowns upfront.
Can TestMatick provide invoices and receipts for payments made?
Yes, TestMatick provides detailed invoices and receipts for all payments made. Our billing department ensures accurate documentation and timely delivery of financial records.
How much will the testing services cost?
Price of the testing services directly depends on quantity and complexity of the implemented functionality, the number of browsers and their versions, mobile devices, operating systems, on which it is necessary to test the software, and on the testing types that you want to include in the assessment.
Address to our consultant online or fill out the form, and we will contact you soon to provide the effort estimate.
How fast can I give the project for testing?
At Testmatick, we understand the importance of timely testing to meet your project milestones. The speed at which we can begin testing your project depends on several factors including project scope, complexity, and our current workload. Typically, we aim to initiate testing promptly upon receipt of project details and requirements.
For accurate timelines and to discuss your specific project needs, please contact us directly through our website or email. Our team will assess your requirements and provide you with a tailored testing plan to meet your desired timeline effectively. We look forward to supporting your testing needs efficiently and professionally.
Does TestMatick offer discounts or promotional offers for recurring clients?
Yes, TestMatick values long-term partnerships. We may offer discounts or promotional offers for recurring clients, depending on the volume of services and duration of collaboration.
What is game testing, and why is it important?
Game testing involves evaluating video games for bugs, glitches, and usability issues before they are released to the market. It ensures a smooth gaming experience and enhances overall game quality.
What types of game testing does TestMatick offer?
TestMatick offers a comprehensive range of game testing services including functionality testing, compatibility testing, performance testing, localization testing, and usability testing.
How does TestMatick ensure the quality of mobile game applications?
TestMatick specializes in mobile game testing across different platforms (iOS, Android, etc.). We assess game performance, functionality, and user experience to ensure seamless gameplay on mobile devices.
Can TestMatick assist with multiplayer game testing?
Yes, TestMatick conducts multiplayer game testing to evaluate network stability, synchronization, and gameplay mechanics in online multiplayer environments.
What is the process for testing VR and AR games at TestMatick?
TestMatick utilizes specialized tools and techniques to test VR (Virtual Reality) and AR (Augmented Reality) games. We focus on immersion, interaction, and compatibility across VR/AR platforms.
How can TestMatick help indie game developers with testing their games?
TestMatick supports indie game developers by offering tailored testing solutions that fit their budget and project scope. We ensure indie games meet quality standards and deliver a polished gaming experience.
Does TestMatick provide ongoing support for game updates and patches?
Yes, TestMatick offers post-release support including testing updates, patches, and downloadable content (DLC) to maintain game quality and address post-launch issues.
What security measures does TestMatick implement for game testing?
Security is paramount in game testing. TestMatick conducts security testing to identify vulnerabilities, protect intellectual property, and ensure compliance with data protection regulations.
How can game developers benefit from TestMatick's game testing services?
Game developers benefit from TestMatick’s expertise in identifying and fixing bugs early in the development cycle, reducing post-release costs, and enhancing player satisfaction.
How can I get started with TestMatick's game testing services?
To get started with Testmatick’s game testing services, contact us through our website or email. Our team will discuss your game testing requirements and provide a customized testing strategy to meet your needs.
How many players do you have in your database?
We have more than 200 players in our database.
Do you have a dedicated member of staff who handles your players recruitment needs?
Yes, we have staff who handles your players recruitment needs.
What game research services do you provide?
We provide the following game research services:
- new user experience and longitudinal play testing
- concept testing
- usability testing
- market segmentation
- target audience identification
- price testing
- ad, trailer and asset testing
- app store simulation
- brand tracking
- post-launch evaluation.
Does TestMatick have current job openings?
Yes, Testmatick regularly updates its job openings across various roles including QA engineers, automation testers, project managers, and more. Visit our Careers page on our website for the latest opportunities.
How can I apply for a job at TestMatick?
To apply for a job at TestMatick, please visit our Careers page and browse through the available positions. Click on the job listing that interests you, and follow the instructions to submit your resume and application online.
What qualities does TestMatick look for in potential candidates?
TestMatick values candidates who are passionate about software quality, possess strong analytical skills, and have a commitment to continuous learning. We seek individuals who thrive in collaborative environments and are dedicated to delivering excellence.
Does TestMatick offer opportunities for career growth and development?
Yes, TestMatick is committed to fostering career growth and development for its employees. We provide training programs, mentorship opportunities, and support career progression based on individual performance and achievements.
What is the work culture like at TestMatick?
At TestMatick, we cultivate a supportive and inclusive work culture where teamwork, innovation, and integrity are core values. We encourage open communication, creativity, and a healthy work-life balance among our team members.
Does TestMatick offer remote work opportunities?
Yes, TestMatick offers internship programs for students and recent graduates looking to gain hands-on experience in software testing and quality assurance. Check our Careers page for available internship positions.
What is the recruitment process like at TestMatick?
Our recruitment process typically involves resume screening, initial interviews, technical assessments (if applicable), and final interviews with hiring managers. We strive to ensure a thorough and transparent evaluation of candidates.
What are characteristics of a successful test engineer?
A successful test engineer is detail-oriented, sociable, confident, creative, passionate about searching software defects and works efficiently. The required personal and professional skills develop with experience.
How to become a test engineer?
Nowadays few if any educational establishments teach how to perform software testing. To become a tester one should complete our free training; it allows the participants to get general ideas of what software testing is, its main concepts, types, approaches and tools.
What is a beta tester?
A beta tester is a representative of the application end-users or professional tester, who participates in verifying beta version of the application.
Beta testers actively use the software in order to find various defects that are to be corrected before the release.